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ALL RETURNS

Please make sure to follow these guidelines when returning your part(s) to 
ensure the proper and efficient processing of your return. Incorrect returns 
will be denied by our Returns Department and sent back to you at your expense. 
To prevent denied returns, we’ve provided you with an easy checklist:

* Is it within 30 days of when you placed this order?
* Have you called (651) 251-5700 or emailed jenny@nesselectronics.com to 
  receive a Return Authorization Number (RMA Number)?
* Is your part(s) packed in the original bag, box, and includes original labels?
* Is the RMA Number visible on the OUTSIDE of the package? If the RMA Number is 
  not visible on the outside of the package, the Returns Department will refuse 
  the package, and it will be returned to you at your expense.
* Are you sending the return to our – Ness Electronics – address: 
  1800 E. 121st Street, Burnsville, MN 55337
* Will your return arrive at Ness Electronics within 30 days of when you 
  received your RMA Number?


NEW / UNUSED RETURNS
Please contact us before returning your purchase to receive a Return Authorization
Number (RMA Number). Returned orders WILL NOT be processed without a valid RMA Number.
RMA Numbers are available for 30 days after the order date. New/Unused purchases
can be returned at the purchaser's expense for a refund, minus the initial shipping
charge on the purchase.

When you receive your RMA Number, we will note your payment information. Our 
Returns Department must receive your return within 30 days after you received 
your RMA Number. If we do not receive your return within 30 days of your RMA 
Number, your payment information on file will be charged the cost of your 
replacement product, the RMA will be closed, and you will be the happy owner 
of that part/order. 


DEFECTIVE / WARRANTY CLAIMS

If your TV part fails within its allotted warranty, please file a Warranty 
Claim with our Returns Department. To do this, please email us 
(jenny@nesselectronics.com) with the following information: your order 
number, TV model number, original part number, and defective claim. Our Returns 
Department will then issue you a Return Authorization Number (RMA Number) via 
email and walk you through the returns process.

Copyright © 2000 Ness Electronics | Contact: partsinfo@nesselectronics.com